Privacy Policy
SoulProfit is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR).
1. Data Controller
SoulProfit
Address: 365 Bloor Street East, Suite 1900, Toronto, ON M4W 3L4, Canada
Business ID: 949173208
Email: contact@soulprofitbrand.com
Phone: +1 437-928-6135
2. Information We Collect
We may collect personal information when you:
- Submit a form on our website
- Register for a course, coaching program, or membership
- Create a SoulProfit account
- Communicate with us via email or phone
- Browse our website (certain technical data may be collected automatically)
This may include:
- Full name
- Email address and phone number
- Billing and payment information
- Login credentials
- IP address, browser type, device and usage data
3. Purpose of Data Processing
- To provide our programs, services, and resources
- To manage user accounts and subscriptions
- To process payments securely
- To deliver personalized support and communication
- To comply with legal and regulatory requirements
- To analyze and enhance website performance and user experience
4. Legal Basis
Your personal data is processed on the basis of one or more of the following:
- Your explicit consent
- Performance of a contract
- Compliance with applicable legal obligations
- Our legitimate interests (e.g., business improvement, fraud prevention)
5. GDPR Compliance (for EU/EEA Users)
If you are located in the European Union or European Economic Area, we process your personal data in accordance with the GDPR. In addition to the rights listed below, you have the right to:
- Request restriction of processing under certain conditions
- Object to processing based on legitimate interests
- Request data portability in a machine-readable format
- Lodge a complaint with a supervisory authority in your country
The legal basis for processing may include your consent, the necessity to perform a contract, legal compliance, or our legitimate interest in providing and improving our services.
6. Sharing with Third Parties
Your personal data may be shared with third parties only when necessary, including:
- Website hosting and IT infrastructure providers
- Secure payment processors
- Legal, accounting, or compliance professionals (as required)
- Only with your consent — for any other third-party usage
7. Data Retention
We retain your data only as long as necessary to fulfill its purpose or comply with legal requirements (e.g., tax or regulatory obligations — typically up to 7 years).
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or outdated information
- Request erasure of your data (where permitted by law)
- Withdraw consent at any time
- Restrict or object to certain types of data processing
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of your rights, please contact us at contact@soulprofitbrand.com.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance site functionality and improve user experience. Cookie preferences can be managed through your browser or via our consent banner.
- Essential Cookies: Necessary for core website functionality
- Analytics Cookies: Help us understand usage patterns anonymously
- Marketing Cookies: Used only with your prior consent
10. Data Security
We use industry-standard technologies such as SSL encryption, firewall protection, and secure data storage. Data may be stored in Canada or GDPR-compliant jurisdictions in the EU.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. The current version is always available at soulprofitbrand.com. Continued use of the site indicates your acceptance of any changes.